Now I have HP Envy 34c and confirmed it has 3440 x 1440 Optimal First one had max resolution of 1920 x 1080 so my dumbness when buying it (my husband is happy though as it is now his). I am having the same problem and this is large monitor purchase x2. Hope it helps, reply to us with the status of your issue. How to back up and restore the registry in Windows.įor more information, refer to the below link: For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Then, you can restore the registry if a problem occurs. Protection, back up the registry before you modify it. Therefore, make sure that you follow these steps carefully. However, serious problems might occur if you modify the registry incorrectly. To do so: Important this section, method, or task contains steps that tell you how to modify the registry. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\UnitedVideo\CONTROL\SERVICES\BASICDISPLAYģ) There are multiple keys under this folder, the entries you want are named:Ĥ) Change the resolution to your desired resolution.
I suggest you to try setting the screen resolution through Windows registry and check if it helps.ġ) Press Windows key + R, type regedit and hitĢ) Locate for the below path in registry. This issue might occur when the graphics card is not supporting the resolution which you are trying to set. We appreciate you for trying the troubleshooting steps. We understand the inconvenience caused and we will try our best to resolve the issue. Thanks for posting your query on Microsoft community.
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